Using This Website

By using this website, you agree to provide accurate information, use the site only for lawful purposes, and avoid activity that interferes with the website, checkout, security, other customers, or store operations.

Products & Appearance

We work to present descriptions, textures, colors, lengths, density, construction, dimensions and product imagery as clearly as possible. Hair texture and curl pattern can vary naturally, and lighting, screen settings, styling and normal product variation can affect how a color or texture appears.

Please review the individual product page before purchase because product-specific details take priority over general collection descriptions.

Pricing, Orders & Payments

Prices and availability may change without notice. An order is not considered accepted until payment is authorized and the order is confirmed. The store may contact you if additional information is needed to process an order and may cancel or refund an order when payment, availability, security or fulfillment issues prevent completion.

Shipping & Delivery

Shipping options, tracking and any available rates are presented through the store’s shipping setup. Delivery estimates are estimates rather than guarantees and can be affected by carriers, weather, incorrect addresses, holidays or other events outside the store’s direct control.

Returns & Hygiene-Sensitive Items

Wigs and hair products are hygiene-sensitive goods. Any return that is eligible under the store’s current return policy must meet the conditions stated on the Shipping & Returns page. Contact the store before mailing anything back so eligibility and the correct return instructions can be confirmed.

Product Care & Results

Wear, longevity and appearance depend on factors including care, styling, heat, product use, storage, frequency of wear and handling. Care guidance is provided to help, but results can vary between customers and products.

Website Content

Unless otherwise stated, original branding, photography, graphics, written content and website materials may not be copied, republished or used commercially without permission. Third-party trademarks and payment or service logos belong to their respective owners.

Availability & Liability

The store may update, suspend or remove website features or products when reasonably necessary. To the extent permitted by applicable law, the store is not responsible for indirect losses caused by events outside its reasonable control. Nothing in these terms removes rights that cannot legally be excluded.

Changes to These Terms

These terms may be updated as the store, services or applicable requirements change. The version published on this page applies from the date it is posted.

Questions

For questions about these terms, contact admin@desinahair.com.